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Shipping Policy

We deliver by Australia Post Express for domestic orders, and Australia Post International and DHL for international orders.

We ship all orders within Australia by Australia Post Express for guaranteed next day delivery. Please refer to Australia Post's Express Post & Express Post Platinum guarantee page for further details.

We ship international orders by Australia Post International and DHL.

Discreet Delivery

At Sweet Demure, we understand your need for discreet delivery. Your order will arrive in plain packaging (standard Australian Post bags or boxes) and will carry no label or marking which reveals the nature or the source of the parcel. For your discretion, the sender details will be marked as "PROFESI" and will contain our return address only.

Free Shipping for Purchases over $150

Take advantage of our free shipping offer. To qualify, simply place an order of $150 or more (excl. the normal delivery charge and after any discount offers) to Australia and we will ship FREE of charge. That is a $9.95 saving upfront!

Delivery Charges

Orders over $150 to Australia (excl. the normal delivery charge and after any discount offers) - FREE!

Orders under $150 (excl. the normal delivery charge and after any discount offers) - $9.95 flat rate Australia wide.

Delivery Times

Upon clearance of payment, we will process your order and usually dispatch it within three business days. Please note that this can stretch to seven business days during sale periods or popular promotions. If you place an order as a registered member, you can check its status at any time by logging in to the Member's Area of the website.

Your order will be delivered to the shipping address provided by you upon check out. If there is no-one to receive the delivery, Australia Post will normally take your parcel to the nearest Post office, in which case, they will leave a card to notify you and allow you to collect your parcel at your convenience. The card will have no mention of Sweet Demure and you do not need to mention us to collect your parcel. Your discretion is our priority.

Occasionally, Australia Post may leave your parcel at your door when they believe it is safe to do so. Sweet Demure will not cover loss or theft of a parcel that has been left at your door by Australia Post. If you have any doubt or have not received your parcel within 10 business days of placing your order, please contact our customer service staff using the Contact Us form below.

Need help or having a problem with this page? Please let us know.

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